Shipping policy
Shipping Policy – H&M Gemscollection
Last Updated: August 2025
At H&M Gemscollection, we are committed to delivering your gemstones and jewelry quickly, securely, and affordably. Please review our shipping guidelines below.
Processing Time
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All orders are processed within 2–4 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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In case of high order volumes or unexpected delays, we will notify you via email.
Shipping Rates & Delivery Estimates
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Domestic Shipping (within Pakistan): Starting at PKR [X]. Estimated delivery 3–7 business days.
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International Shipping: Rates are calculated at checkout based on location. Estimated delivery 7–21 business days.
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Delivery times may vary depending on your location and carrier delays.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number so you can monitor your package in real time.
Customs, Duties & Taxes
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International shipments may be subject to customs fees, import duties, and taxes, which are the buyer’s responsibility.
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H&M Gemscollection is not responsible for delays caused by customs.
Damages & Lost Packages
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If your order arrives damaged, please contact us immediately at hmgemsjeweler@gmail.com with photos of the package and product.
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We are not responsible for lost packages due to incorrect shipping addresses provided at checkout.
Contact Us
For any questions about your order or our shipping process, email us at hmgemsjeweler@gmail.com.